Sydney specializes in creative marketing strategy. A graduate from Creighton University, she has experience with brand development, content writing and social media management. After joining the NPI, Inc. team in 2017, Sydney is also filling the role of in-house graphic designer. Sydney supports our franchisees with all of their print and digital design needs.
Stepha has more than four years of experience in marketing, web content creation and advertising, as well as five years of experience teaching at the college level. Her specialties include blogging, social media, SEO, sponsored content, and reputation management. Stepha joined NPI, Inc. in 2017.
Zach Vesper - Marketing Assistant/Content & SEO Specialist
Zach is the newest member of the NPI, Inc. team and brings five years of content marketing and SEO experience to the in-house marketing team. His areas of expertise include building marketing plans that increase franchisee sales, optimizing web content for search and blog writing.
Randy Yates - Training Consultant Administrator
With more than 10 years of experience in his current position and over 30 years of experience in remodeling and contracting, Randy’s main responsibility is to provide technical support to National Property Inspections inspectors in the field after they complete training. He tracks state licensing programs and develops and enhances the company’s training program to meet state requirements. He instructs franchise owners about structure, exterior surfaces and report-writing during their initial training; later offers guidance through inspection disputes; and develops PowerPoint presentations for continuing education credits for realtors.
Kenn Garder - National Accounts Manager and Technical Support
As our national accounts manager, Kenn solicits accounts, coordinates inspections and passes along those inspections to franchise owners in the field. He is the central point of contact for NPI's national accounts.
Kenn also provides technical support to our inspectors for residential and commercial inspections, energy evaluations and audits, and home energy tune-ups. In addition, he teaches the commercial segment of NPI's training program. Kenn has been part of NPI since 2006.
Chris Bates - National Accounts Coordinator
Chris works with national and regional companies that need inspections in multiple locations. He refers the inspections and then tracks the progress and completion of the assignments to the client’s satisfaction. Additionally, based on his training and field experience, Chris provides technical support services to franchisees as needed.