About NPI

Get to Know National Property Inspections®

America's Inspection Experts Since 1987

Since 1987, National Property Inspections, Inc. has been a leading name in the home and commercial property inspection industry, built on a foundation of honesty, integrity, and professionalism. Our journey began with the vision of our founder, Roland Bates, who recognized the critical need for comprehensive and unbiased property inspections to empower homebuyers and sellers with vital information. From those early days, NPI has grown into a respected national brand, and we maintain our commitment to Roland’s original principles.

A New Chapter with Carson Dunlop

Today, NPI proudly continues its legacy as a part of Carson Dunlop, a company with a rich history and commitment to excellence in the inspection industry. Founded in 1978 by Alan Carson and Bob Dunlop, Carson Dunlop started as one of the first professional home inspection companies in North America. They quickly became pioneers in the field, developing industry-leading inspection systems, comprehensive training programs, and innovative reporting tools. Their dedication to advancing the profession through education and technology perfectly aligns with NPI’s values.

Our partnership brings together decades of combined experience, allowing NPI to leverage Carson Dunlop’s extensive knowledge base and cutting-edge resources to enhance services and support for our clients.

Part of The Co-operators Family

NPI and Carson Dunlop are both proud members of the Co-operators family of companies. Co-operators is a leading Canada-based co-operative that offers a full range of insurance and financial products and services. As a co-operative, they are committed to building stronger communities and providing security for their members. This affiliation with a well-established and trusted financial services group reinforces our commitment to community and client focus.

At NPI, trust is the cornerstone of our business. We understand that buying or selling a property is one of the most significant financial decisions one can make, and both clients and REALTORS® rely on us for accurate, thorough, and objective assessments.

NPI was attractive to me because I was heavily researching franchises and when I asked to speak with an NPI franchisee, they gave me a list of everyone in the company. They were open and honest throughout the entire process. Going into business for myself, I had a laundry list of fears. I’m the main income source for my family, so I knew if it didn’t work out, we’d be in trouble. But as soon as I finished the NPI training in Omaha, there was no doubt in my mind that I’d be successful.

I love that owning a franchise allows me to have flexible hours. I have five kids, and being a home inspector allows me to spend more time with them. You also always have a place to go with questions. If you were independent, you'd be missing out on a great support staff. In the matter of a few years, our business grew to be more than one person could handle. That's when Heather quit her job and started marketing full-time and we hired our second inspector.

When I bought into the NPI franchise, I saw it as a great opportunity. The benefits of being a part of a franchise are immeasurable. From the technical support to the marketing support, the NPI home office provides all the tools you need to get your business up and running. It's all well-worth the investment. They provide so much referral business. There are many months where we really have no cost invested because we’re given so much business from the home office.

NPI really stood out for multiple reasons. One of the big reasons is the corporate culture. We really believe in the same ideals and morals as NPI does and it felt like family when we came to visit. We felt like we'd known everybody for 50 years. It's perfect for us. Once we got our business started, the continued support we received from the home office exceeded our expectations. If we ever have any technical questions on-site, we can give the corporate team a call, getting answers on the spot.

I wanted to do my due diligence when deciding on a home inspection franchise. I’d been with a restaurant franchise prior to NPI and experienced firsthand the problems with a bad franchisor. I researched heavily and called several NPI franchisees to gauge their satisfaction. My only regret is not joining NPI earlier. I followed the business model and have successfully grown my business to a multi-inspector level. In my fourth year with NPI, my income doubled from the previous year.

NPI Fast Facts

With hundreds of locations across North America and decades of industry innovation, National Property Inspections is your #1 choice for peace of mind. Choose NPI and start helping clients make informed decisions about their property.

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Locations Nationwide

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Inspections Since 1987

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Years of Excellence

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REALTOR® Partners

Why NPI?

Learn More About the Benefits that Come With an NPI Franchise

At National Property Inspections, we’re proud to lead the way in property inspection and business ownership. We provide the expertise, tools, and support to help aspiring entrepreneurs make confident decisions and build lasting success. Explore what we have to offer below.

Our Franchise Community

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Training & Ongoing Field Support

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Full-Service Marketing

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National Accounts Division

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Business Growth Coaching

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