Category: Social Media

Identifying and Locating Your Client Base with Omnichannel Marketing

By Stepha Vesper, NPI, Inc.’s Senior Marketing Communications Strategist Running a successful small business takes plenty of effort and know-how, which naturally develops with time and experience. In order to grow, business owners want to learn how to get their brands in front of the people that are the most in need of their services. The problem is that finding who that ideal client is and where they are isn’t always so easy. Jumping into the weeds of industry jargon, business researchers at places like McKinsey & Company preach the importance of “omnichannel” marketing over “multichannel.” With the omnichannel approach to marketing, businesses recognize the importance of placing their brand and services in front of their ideal client as often as possible. While multichannel marketing will spread these marketing efforts with as broad a net as possible, omnichannel marketing calls for honing in on the most important client base niche as much as possible. As one might expect, omnichannel marketing approaches are meant to cut down on that overall ad spend while maximizing conversions. While this style of marketing should seem appealing to most small business owners, employing it can take some effort. To set your marketing mindset in a

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Black Hat SEO: Why You Should Avoid It As A Small Business Owner

By Zach Vesper, NPI, Inc.’s Senior SEO & Marketing Strategist When running a small business, there are many facets of building a company that entrepreneurs will encounter for the very first time. Building relationships and developing marketing strategies are difficult tasks on their own, but business owners need to perform those actions all while ensuring that they have a viable, valuable product to offer their clientele. Needless to say, small business owners have a lot on their plates, which is why it’s important to find the right kind of help in areas where experience or knowledge might be lacking. One major area where small business owners are likely to be limited in their knowledge is SEO. Business websites that haven’t had the benefit of being reviewed by someone experienced with SEO are at a major disadvantage when it comes to online visibility, but there are many so-called “experts” who offer help that could ultimately set a business back considerably. To get an idea of why SEO is so important and how unethical optimization tactics can end up hurting your business, let’s discuss “Black Hat” search engine optimization. What is Search Engine Optimization (SEO)?Small business owners can have a great talent

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How To Take Pictures That Boost Engagement For Social Media

By Melisa Rana, NPI, Inc.’s Graphic Designer Managing a business’ social media page can be a lot of fun for the right marketing-minded owner, but for many, a lack of substantial engagement can quickly dampen any motivation for online interactions. Presence and activity are so important for growing businesses – so, how do you identify which pictures will drive engagement (comments, likes, shares, etc.)? Business owners don’t need to be professional photographers to learn how to take eye-catching pictures that make their followers pause. Here are a few tips to get started. Nail Down the Basics Find Engaging Subject Matter To learn more about how to beef up your social media activity, reach out to our marketing team to brainstorm! If you’d like to learn more about how franchising with NPI can benefit your marketing efforts, start with our info packet!

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Standing Out From the Crowd with Content Marketing

By Michael Trimble, NPI, Inc.’s Content Marketing Coordinator Converting leads into actual customers can feel like an uphill battle at times. Business owners are tasked with finding an audience who might use their services, explaining why their service is relevant to that audience’s needs, and then providing enough evidence to prove that their services are more worth their audience’s time and money than the competition’s. Navigating all of these hurdles as one person is daunting, but owners should know that there is a workable solution. Content marketing is the life-blood for every business’ online activity, and more often than not, entrepreneurs that don’t have a good handle on their content marketing tend to have trouble engaging their clients. This is no reason to be intimidated, however. Small business owners have the opportunity to learn the gist of developing a content marketing plan in no time. But first, let’s discuss a few essentials. What is Content Marketing?Every social media post, blog article, infographic, and video tutorial released by a business is a form of content marketing. While content marketing can come in many, many different forms, they all have a shared intention to ultimately promote the use of a business’ products

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5 Strategies to Get More Reviews for Your Small Business

By Zach Vesper, Senior SEO & Marketing Strategist Let’s say you’re heading out to eat in an unfamiliar city. You want to try something unique and high-quality, but searching online leaves you with an endless list of options. Mood and taste will certainly come into the picture, but how do you make your final choice? Check the reviews. Across all industries that rely on pulling in new clients and customers consistently, online reviews are crucial for instilling confidence in service quality. Adding positive reviews on websites like Google, Facebook, and Yelp improves where small businesses rank on Google and increases overall visibility through SEO. According to marketing analysts at Entrepreneur.com, 88% of consumers trust online reviews as much as personal recommendations. To start improving upon your online advocacy channels, here are some great strategies for getting more reviews online. For more help building your online marketing strategy, reach out to your Omaha marketing team. today! If you’re interested in learning more about franchising with NPI, get your free info packet.

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Expanding Your Online Following with YouTube

By Sydney Bailey, Director of Marketing Successful small business owners know the incredible value that a fully optimized online presence brings to their business. Facebook, Google Business, and LinkedIn all work alongside a professional business website to direct and convert visitors into clients. Depending on the industry, business owners might prioritize some of these platforms over others, but it’s clear that each plays an important role for small businesses. One platform that might get overlooked more often than it should is YouTube. Receiving billions of new views and videos every single day, YouTube’s international footprint is astounding. Present in over 100 countries around the world, the video-hosting website is also localized in 80 different languages. But with that said, small businesses usually aren’t interested in reaching an international, or even a national audience. Small business owners are rightly more concerned with reaching clients in their own cities. So this begs the question: How can YouTube be a benefit to small businesses? How Can YouTube Benefit Businesses at a Local Level? Out of all social media platforms on the market today, YouTube is perhaps best known for its intensely competitive nature. Vastly popular creators tend to dominate attention, and often leaving

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Level Up Your Digital Marketing with LinkedIn

By Zach Vesper, Senior SEO and Marketing Strategist We’ve previously discussed best practices for getting set up on LinkedIn as a small business, but as new features and opportunities become available, it can be difficult to know how to navigate through LinkedIn’s tools effectively. LinkedIn stands out from the crowd due to its focus as a business-oriented digital networking platform. As such, LinkedIn should not always be treated the same as platforms like Facebook, Instagram, Twitter, or TikTok. If you are looking to expand the use of your LinkedIn Business Page, it’s important to understand the strengths and weaknesses of LinkedIn as a platform. To optimize our efforts, let’s take a minute to explore LinkedIn’s unique features and how you can use them to strengthen your business’ presence online. Reviewing the Strengths of LinkedInIn many ways, LinkedIn is set up similarly to other social media platforms. LinkedIn allows users to post content and build an audience over time, it promotes engagement, and it invites users to interact with relevant content based on what their interests are as determined by LinkedIn’s own algorithm. The main distinguisher of LinkedIn is its intended function as a social platform for businesses and business owners

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How To Strengthen Engagement on Social Media Through Storytelling

By Michael Trimble, NPI, Inc.’s Content Marketing Coordinator Developing a strong social media strategy can sometimes feel like an uphill battle for small business owners. Especially if you don’t have a dedicated employee running your social media, balancing a consistent posting schedule with unique, quality posts can be overwhelming. A strong social media presence takes a lot of effort, and it can be disheartening if all that effort doesn’t result in the online traction that you’re wanting. While every industry and audience will have different needs, one key way that small business owners can take their social media marketing to the next level is through storytelling. Stories are a powerful way to market your business when applied successfully. Let’s take a minute to learn more about the best techniques (and check out a few fabulous examples)! Why Use Storytelling on Social Media?Social media has wildly changed the overall marketing strategy of small businesses. Today, the best way for businesses to get the attention of their target audience is often through interacting with them online. However, online users are inundated with sales pitches online, and they’re less likely to engage with content that they classify as an advertisement. To maximize engagement

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Design Features that Will Catch Your Client’s Eye

By Melisa Rana, NPI, Inc.’s Graphic Designer When developing an overall brand for your business, there are many aspects that need to be considered in order to establish an image that is cohesive, strong, and recognizable. Your brand is displayed through every facet of your business: through the products or services that you deliver, through your customer service, and through your unique attention to detail. But when talking about how you plan on displaying your brand visually, this is where the fundamentals of graphic design come in. Through strong graphic design techniques, you can develop a brand that is recognizable while also conveying what makes your business unique in an efficient and effective manner. To get a better idea of how you can capitalize on your brand, let’s review some of the features of graphic design that help define your business. Typography Reinforces Your ToneAlthough typography is crucial to your business, this fundamental building block of graphic design is often woefully overlooked. Typography refers to the specific design, font pairings, and representation of the words on any marketing materials, websites, and other works either online or printed. While this aspect tends to be one that is rarely on the forefront

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5 Ways that Blogs Boost Your Small Business

By Michael Trimble, Content Marketing Coordinator The internet is a wonderful, terrifying place at times. In an age where any fact is available at your fingertips in a moment, we’ve all dove down a rabbit hole and become an “internet expert” at some random topic. What you may have noticed are the encyclopedia-like libraries of information found on blogs. More and more, businesses are investing into blogs, informing and entertaining their audiences with these dedicated monthly, weekly, or even daily articles. Today, blogs are everywhere, but why have they become so standard? Let’s discuss the benefits that blogs bring to small businesses. Blogs Attract TrafficFor many businesses, jobs and clients can be largely generated through personal relationships and referrals. Those interactions are great, but businesses that excel in just face-to-face marketing could be missing out on a lot of business if they neglect their website and social media. An attractive, informative, and user-friendly website will draw in new clients organically, and blogs can build upon that organic traffic. The numbers don’t lie. According to Hubspot, a leading voice in marketing and sales, businesses that utilize blogs receive 55% more visitors to their websites than businesses that do not. If you’re

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Social Media Insights: How to Make Friends with the Almighty Algorithm

By Stepha Vesper, NPI, Inc.’s Senior Communications Strategist When it comes to building a small business and developing productive, mutually beneficial relationships is key. But for people who are new to an industry, working in a crowded market, or are looking to scale, it can sometimes seem difficult to get in front of the noise. In situations like these, a healthy social media presence can really shine! Although in-person marketing is still the backbone of most small business marketing strategies (ie. the partnerships that are born at conferences, office visits, or networking events) it’s no secret that we live in an increasingly digital world and your team can’t make it to every office, meeting, or connection opportunity. Thankfully, social media can act as an extension of “in-person” marketing, providing more opportunities to connect and interact with clients, customers, and business partners far more immediately than in the past. For small business owners or marketers who are looking to get the most return from their efforts on social media, it is important to familiarize yourself with one factor that can be the key to success or stagnation online. It influences engagement on your posts, and can even determine whether your audience

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Family-Owned Business: How to Work With and Manage Family Employees

When entrepreneurs start a new business, they’re looking for ways to really hit the ground running and hasten their growth. In the inspection industry, that early grind can be difficult to navigate alone, which is why we constantly see family members step up to offer a helping hand. Whether it’s as a marketer, a bookkeeper, or another pair of hands on an inspection, it can be a great benefit to partner with a spouse, sibling, in-law, or child early on who can offer a bit more flexibility than a typical employee. Family members can be an asset to businesses after seeing some growth as well, once extra help is needed to handle increased demand. Whatever the situation, the opportunity to hire family will likely come up at some point as a business owner, but some might not be prepared for the complex factors that go into this unique dynamic. From the vantage point of home inspection franchisors, we’ve seen family members work extremely well as employees, and we’ve also seen situations where it hasn’t gone so well. If you’re thinking about starting or expanding your business with a family member, here are some things to consider so that you can

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Do Women Make Good Home Inspectors? Insights From Females in the Industry

March is International Women’s Month, and we’re taking a moment to celebrate a few of our amazing female inspectors who are helping transform the industry. We had a chance to ask them all about their experience, from what it’s like to work in a male-dominated field to what they love most about completing inspections and helping clients. Get to know Savannah Guenther, Ashley Brown, and Susan D’Andrea, and be sure to give them a shoutout if you see them around. Thank you for sharing, ladies – keep up the brilliant work! Q: As a female inspector, what are some unique benefits or challenges that you face in our industry? How do you overcome them?Savannah: I would say that one unique benefit is being able to help female REALTORs who may be working an open house or event by themselves feel more comfortable. Women feel a bit more at ease with another woman one-on-one than they might with a man they may not know very well. I’ve found that we can have an easy conversation; they’re inclined to share more about their work and background, and they’re more open to listening to what I have to say. The challenges of working

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7 Underutilized Google Business Page Features That Boost Your Ranking

By Zach Vesper, NPI, Inc.’s Senior SEO & Marketing Strategist Establishing an online presence is an essential for every small business owner, and the current king of the online search (by a mile) is Google. Whether you like it or not, creating and keeping up your Google Business Profile is no longer an option for the modern business – it’s the baseline. Plus, since your competition is already on Google, new business owners have some catching up to do if they want to show up first in the search results. The good news is that there are plenty of features on every Google Business Profile that most business owners don’t take advantage of. After getting your Google Business Profile set up, here are a few little things that you can do to make a big splash online. 1. Find Your Google Review LinkThere are a surprising number of factors that feed into how high your business ranks in search results, from your business’ proximity to the searcher, to the quality of your website’s keyword selection. Still, out of the many, many factors that feed into a business’ overall search result ranking, the most powerful influencing factor is Google reviews. Of

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How to Overcome Being Told “No” as an Entrepreneur

By Kimberly Stevens, NPI, Inc.’s Marketing & Business Coach The most successful entrepreneurs are self-motivated, innovative, and ambitious. Their minds are focused on expanding their services, broadening their territories, and putting a stamp on their industry that will effect positive change. New business owners rarely imagine hearing the word, “No.” But the hard truth is, rejection in any sales endeavor is inevitable, and it will happen more often than many expect. Every small business owner needs to develop sales skills if they want to achieve their aspirations, and the first (and maybe most important) sales skill to learn is how to handle the word, “No.” To get started on becoming a salesperson extraordinaire, here are a few truths to keep in mind! Understand What “No” Really Means in SalesOften, when people face rejection after giving a “sales pitch,” it can be natural to take that rejection personally. But in reality, rejection is almost never personal. In sales, a “no” can mean many different things, and this is only rarely related to your delivery. Here are a few common translations for the word, “no,” in sales: “I don’t understand.”The first common translation for an unsuccessful pitch is that the concept of

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Print Marketing 101: 6 Types of Marketing Collateral and When to Use Them

By Melisa Rana, NPI, Inc.’s Graphic Designer Across industries, experienced marketers know how important it is to practice omni-channel marketing to find success and grow consistently. This means finding your audience wherever they are and delivering your message to them in many different ways. Businesses that rely only on digital marketing will begin to feel impersonal and distant, while marketers who focus solely on in-person interactions spread themselves too thin and miss out on opportunities to stay top of mind. The most effective marketing plans employ multiple campaigns and various diverse strategies to foster business, ongoing referrals, and loyalty with their key customers. Because of this, no business should expect to reach their long-term goals consistently without a selection of well-designed, attention-grabbing marketing collateral. From posters to brochures, flyers, and door hangers, it can sometimes feel like there is an endless list of potential physical marketing materials to invest in. But to achieve the best possible return on investment, it’s important to understand how each material differs and in which situations they excel. With all that said, let’s discuss some of the most popular and effective print marketing materials, and when to use them! Brochures Pack a Big Punch in

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From Startups to Industry Veterans: Why You Should Write A Business Plan

By Sammi Marcellus, NPI, Inc.’s Recruitment Coordinator When launching a new business, entrepreneurs embark on a demanding journey, defining goals, charting growth plans, and strategizing execution. A business plan condenses these key elements into a streamlined document for investors to assess. While securing funding often necessitates a business plan, even established businesses benefit from revisiting and updating theirs. Let’s delve into what a business plan is, how to write one, and how each section empowers seasoned entrepreneurs to achieve their ambitions. Understanding the Business PlanThe format of a business plan varies depending on its purpose. The U.S. Small Business Administration (SBA), a valuable resource for new business owners seeking funding, outlines two main types: Lean Startup Plan: This concise, one- or two-page document provides a bird’s eye view of a business’s purpose and goals. It might not suffice for securing funding, but serves as a vital tool for entrepreneurs to revisit their goals and adapt their strategies as needed. Traditional Business Plan: This comprehensive document dives deep into each facet of the proposed business. While requiring more effort, the detailed information and commitment to crafting it instill confidence in investors and provides clear direction for the entrepreneur. Notably, the information

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National Property Inspections, Inc. is Now Part of the Co-operators Family

We at National Property Inspections, Inc. are proud to announce our organization, along with Carson Dunlop, have been acquired by Co-operators Group Limited. With aligned goals of serving homeowners and communities, NPI is excited for this expanded reach throughout North America and the opportunity to further innovate the property inspection industry. “In Co-operators, we have found an ideal partner that brings a wealth of experience, relationships, and resources to drive growth and long-term value for our stakeholders. Our core values are in sync, and Co-operators’ long-term vision uniquely positions us to effectively scale our network and help us live our purpose: to better the lives of homeowners.” – Craig Rowsell, CEO of Carson Dunlop and National Property Inspections, Inc. Co-operators was originally founded to provide coverage for farmers who couldn’t find protection elsewhere. Today, the organization has grown to become one of Canada’s leading financial services cooperatives, with a focus on multi-line insurance, wealth management, and brokerage operations. With Co-operators, National Property Inspections, Inc. and Carson Dunlop are looking forward to continuing our mission in serving homeowners and investors throughout their post-purchase story, with Honesty, Integrity, and Professionalism. Combining our commitment to keeping homeowners informed with Co-operators’ assistance to families

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Boosting Conversions and Improving ROI with Call Tracking

By Sydney Bailey, NPI, Inc.’s Marketing Director As small businesses grow, marketing often becomes a more complex endeavor with leads flowing in from many different campaigns and platforms. To find out whether a marketing campaign is cost effective, it’s crucial to track the cost for each lead and each conversion—but how is this tracking accomplished? For digital marketing, tracking a lead is fairly straightforward. Thanks to cookies and analytics, businesses can know which marketing campaign a lead interacted with to land on their website. But other lead generation avenues aren’t so simple. Many customers still prefer to call service-based businesses to gather more information before making their final decision. Learning how to convert a lead over the phone is an art in itself, but it can be difficult to quantify a lead’s analytics from a phone call. For entrepreneurs that receive a lot of their business through inbound phone calls, capturing valuable information about which marketing campaigns are pulling their weight—and which ones aren’t—can be tough, but it’s essential when it comes to optimizing an advertising budget. Today, let’s discuss the best solution to this issue: call tracking. What is Call Tracking, and How Does It Work?Call tracking helps determine

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Franchise Financing: Starting a Small Business with an SBA Loan

By Sammi Marcellus, NPI, Inc.’s Recruitment Coordinator Every great journey starts with the right tools, and for most entrepreneurs, that key tool is financing. While self-starting hustle and innovation are essential, even the best business plan can stall without capital. This is where SBA loans come in. Acquiring a loan through the SBA can be a great option for small business owners looking for that initial capital needed to franchise or otherwise start their business venture. To better understand if an SBA loan is right for you, let’s discuss some of the essentials. What is an SBA loan?An SBA loan is a specialized loan provided by partners of the US Small Business Administration. For entrepreneurs that have exhausted other options, an SBA loan can be the answer they’ve been looking for to cover the early costs needed to start a new business or expand their business. SBA loans are a great option for many because of their lower rates and the option of long repayment periods, but not all SBA loans are the same. It’s also not a guarantee that everyone gets approved for their desired loan. SBA loans vary from person to person in part because the SBA doesn’t

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