Posts

7 Tips to Lower Your Stress

By Kimberly Stevens, NPI, Inc.’s Marketing Coach Dealing with the everyday challenges of running your own business can result in high stress levels. In order to keep yourself and your business healthy, you should always be actively trying to reduce your stress. Here are some ways you can keep your cool as you operate your business. Figure out what’s stressing you. The first step in treating your stress is identifying what’s making you feel overwhelmed. Take a step back and look at everything you have to deal with in a day. Make a note of everything that makes you feel like you’re stretched thin. Knowing what’s causing your stress will help you develop better techniques to deal with it. You might even start to feel more relaxed just by pinpointing your stressors. Build a more solid schedule. It may be easier said than done to create a concrete schedule as an entrepreneur. You could have a client schedule a meeting last minute or maybe that “quick” project ends up taking longer than you thought. While you can’t predict the unexpected, developing a schedule around your typical day will help manage your stress. If you find it hard to nail down

Read More »

Going Up? Staying Safe When Inspecting a Roof

By Jon McCreath, NPI, Inc.’s Technical Supervisor & Training Administrator As an inspector, your job is to give as much detail about the home as possible. That means going into every nook and cranny you can to try to spot problem areas. However, there may be times when accessing a section of the home just isn’t possible. In fact, inspecting it could even put you in harm’s way. One such portion of the home where you always need to exercise caution is on the roof. Roofs and Falls Roofs can be extremely dangerous if you aren’t careful. Over 150,000 people each year require emergency care due to falling off a roof. Nearly 10 percent of those either result in life-threatening injuries or are fatal. All it takes is one mistake and you could find yourself needing medical assistance. But with some preemptive assessments, your risk of falling off a roof can be greatly reduced. Examine the Roof’s Condition Before you even get on top of the building you’re inspecting, try to get a visual from the ground. Look for potential hazards such as growth on tiles, missing or severely worn sections, and even any signs of water or ice. These

Read More »

Handling Claims Made Easy

By Bill Erickson, NPI, Inc.’s Executive VP Every inspector fears the day when they’ll have a claim filed against them. Whether it’s clearly your fault or not, it can feel like a giant weight coming down on you. You can quickly find yourself exhausted from spending time and money trying to resolve the problem. However, just a bit of preemptive work on your end could make claims not as scary. Expect to get a claim at some point. Try as you might to avoid a claim altogether, it’s unlikely you’ll dodge one forever. But don’t worry, you’re not the first and certainly not the last person to deal with a claim from a disappointed customer. You can’t control every situation, so the best thing you can do is try to prepare for what you can. Preparing for the fact you’ll face a claim one day will give you a head start when you’re actually faced with one. Claims are intimidating, but proper preparation will make them less overwhelming. Don’t push a claim to the back burner. The worst thing you can do after you’ve received a claim is to put it off. It’s likely that your insurance provider details the

Read More »

Properly Incentivizing Your Employees for Growth

By David Stamper, NPI, Inc.’s President & CFO Your employees are the most valuable asset you have for your business. And the more motivated they are, the more productive they’ll be to help grow your business. Here are some ways you can incentivize your employees. Why Incentivizing is Important Properly rewarding your employees for their hard work is important for a number of reasons. First, it makes them feel like they are a valued member of the company. Employees that feel they are needed are more likely to contribute. That willingness to contribute also leads to better teamwork and collaboration. Overall, there’s sure to be a boost in morale when your employees feel as if they’re valued members of the team. Pay Benefits Money is a common incentive most business owners use. It can motivate both newer and longer tenured employees. You of course want to give adequate bonuses based on how long an employee has worked for you, quality of work, and likelihood they’ll stay with you. You can use either a one-time bonus or bump their salary permanently. If you can afford it, doing these annually will further motivate employees. Vacation Time As much as we may love

Read More »

The Hidden Benefits of Starting Your Own Business

By Sammi Marcellus, NPI, Inc.’s Recruitment Coordinator There are many clear incentives to starting your own business. More free time, no pressure from a boss, and being able to make more money are just a few of the benefits that attract people the most. But there are other pros to venturing out on your own as well. Here are some of the added benefits to running your own business. Build your own self confidence. You may find that as you start to grow your business, you’ll also start growing as a person. You’ll have to break out of your comfort zone a bit and strengthen your belief in your own abilities. It’s easy to doubt if you’ll be successful, but the more you improve, the bigger boost you’ll give yourself. Soon you might notice that speaking to new people or trying new strategies isn’t as scary as before. Your clients will also notice how confident you are, and they’ll be impressed by it! Make new connections. Going on your own sometimes means leaving your old social circles. But that’s not always a bad thing. Soon, you’ll start meeting new people, whether they be clients or fellow business owners. Building a

Read More »

Flipped Upside Down: What to Expect When Inspecting a Remodeled Home

By Jon McCreath, NPI, Inc.’s Technical Supervisor & Training Administrator Flipped homes are becoming more and more common on the housing market. Nearly 6 percent of all home sales in 2020 were from flipped homes, with many counties and states seeing continued increases. It comes as no surprise with the popularity of home remodeling shows and flipping becoming a popular choice for people looking for additional income. But they can oftentimes be troublesome for you and your clients. Flips Fraught with Issues Like professionally constructed homes, flips can have a variety of issues. Some of the most common involve structural defects, faults in the plumbing or HVAC systems, insect infestations, and improper wiring or other repairs. All of these can lead to a buyer racking up thousands of dollars in repairs on top of their already expensive purchase. Usually, first-timer flips have more problems, but rushed remodels are also notorious for flaws. As a flip project goes on, the investor will start losing money and might cut corners to try and break even. This comes at the expense of a future buyer. Legal Gray Areas Along with rushing a job, some flips may not have all the right paperwork. While

Read More »

Why You Should Add a First-Aid Kit to Your Toolbox

By Jon McCreath, NPI, Inc.’s Technical Supervisor & Training Administrator While on the job as an inspector, you’ll have lots of different tools with you. Each one has its own purpose so you can do an effective job for your client. Some of them are also designed to keep you safe. Before you head out for work, make sure you’re keeping yourself protected. Lowering Risk Inspecting a property can be a riskier business than most people think. Heights, air pollutants, and even animals mean you have to be alert at all times on the jobsite. The equipment that you use will help lower your chances of a risky situation ending poorly. One tool that you should incorporate in your practice is a first-aid kit. If you ever get injured while working, you should tend to it as quickly as possible. (Of course for more severe injuries, calling for medical assistance is the best route.) Don’t Be Overconfident If you consider yourself lucky and haven’t ever been injured while working, don’t let your ego make you careless. You may not think you need to carry a first-aid kit with you, but anything can happen. Close to 3 million workplace injuries happen

Read More »

Gearing Up for Tax Season

By David Stamper, NPI, Inc.’s President & CFO As we head into February, we move one step closer to that all important time of year– tax season. If you let out a small groan every time you hear those words, you certainly aren’t alone. It can be a headache to file taxes and be sure that you do it correctly. A small mistake or simply not getting your return in on time could cost you. Nearly 10 million people each year incorrectly file their income tax form. To avoid being one of that group and paying fines, get a head start! Know Deadlines To avoid panicking at the last minute and trying to get your taxes in order, make sure you know when you have to file. The dates will vary depending on your business structure and if you use the calendar or fiscal year. In the U.S.: For more information on your state’s tax deadline, check their tax division website here. In Canada: More information about Canada’s tax deadlines can be found on the government website. Keep Your Receipts Being a business owner means you’ll now incur a variety of expenses. Travel, tools, and additional training are all purchases

Read More »

The Top Qualities REALTORS Look for in Inspectors

By Kimberly Stevens, NPI, Inc.’s Marketing Coach As an inspector, you might already have an idea of the perfect client you want to work with. And when you get the chance to work with someone that fits it, it makes your job that much easier. The same holds true for your clients. Real estate agents have an idea of the inspector that they want to work with, and they always want to try and find the closest match. Good Communication You most likely prefer a client who is responsive, so it’s only natural that agents want the same thing from you. Agents handle multiple transactions each month and need to move quickly between each one. If the inspector they’re working with is hard to reach, it can delay the buying or selling process and result in a lost sale. While you can’t be available 24/7 running your business, do your best to promptly reply to agents. Set up your voicemail or consider a call center so that agents can leave you a message when you can’t answer the phone. If you plan on leaving town for a vacation, let them know ahead of time and set up your out of

Read More »

Another Dollar: How to Save Money While Growing Your Business

By David Stamper, NPI, Inc.’s President & CFO Correctly managing your finances is necessary to be a successful business owner, yet it isn’t always the easiest thing to do. Close to 80 percent of entrepreneurs fail due to poor money management. If you’ve never owned your own business before, you might have a million questions about how much to save and what’s the best use of your money. Luckily, you can get things sorted out with a few tips. Common signs you have a money problem. Figuring out that you’ve got a problem with your accounting will help you know the right steps to take. You’ll know right away when you run into a cash flow issue. If you’re struggling to pay for your expenses and finding that you’re dipping into your savings, you’re probably hemorrhaging cash faster than is sustainable. When you first start out, you might not turn a major profit as you get set up. But the important thing is to not let yourself get behind in accounting for every dollar that comes in and goes out. Don’t try to outrun your spending. At first, the simple solution to not having enough money coming in is trying

Read More »

7 Tips to Lower Your Stress

By Kimberly Stevens, NPI, Inc.’s Marketing Coach Dealing with the everyday challenges of running your own business can result in high stress levels. In order to keep yourself and your business healthy, you should always be actively trying to reduce your stress. Here are some ways you can keep your cool as you operate your business. Figure out what’s stressing you. The first step in treating your stress is identifying what’s making you feel overwhelmed. Take a step back and look at everything you have to deal with in a day. Make a note of everything that makes you feel like you’re stretched thin. Knowing what’s causing your stress will help you develop better techniques to deal with it. You might even start to feel more relaxed just by pinpointing your stressors. Build a more solid schedule. It may be easier said than done to create a concrete schedule as an entrepreneur. You could have a client schedule a meeting last minute or maybe that “quick” project ends up taking longer than you thought. While you can’t predict the unexpected, developing a schedule around your typical day will help manage your stress. If you find it hard to nail down

Read More »

Going Up? Staying Safe When Inspecting a Roof

By Jon McCreath, NPI, Inc.’s Technical Supervisor & Training Administrator As an inspector, your job is to give as much detail about the home as possible. That means going into every nook and cranny you can to try to spot problem areas. However, there may be times when accessing a section of the home just isn’t possible. In fact, inspecting it could even put you in harm’s way. One such portion of the home where you always need to exercise caution is on the roof. Roofs and Falls Roofs can be extremely dangerous if you aren’t careful. Over 150,000 people each year require emergency care due to falling off a roof. Nearly 10 percent of those either result in life-threatening injuries or are fatal. All it takes is one mistake and you could find yourself needing medical assistance. But with some preemptive assessments, your risk of falling off a roof can be greatly reduced. Examine the Roof’s Condition Before you even get on top of the building you’re inspecting, try to get a visual from the ground. Look for potential hazards such as growth on tiles, missing or severely worn sections, and even any signs of water or ice. These

Read More »

Handling Claims Made Easy

By Bill Erickson, NPI, Inc.’s Executive VP Every inspector fears the day when they’ll have a claim filed against them. Whether it’s clearly your fault or not, it can feel like a giant weight coming down on you. You can quickly find yourself exhausted from spending time and money trying to resolve the problem. However, just a bit of preemptive work on your end could make claims not as scary. Expect to get a claim at some point. Try as you might to avoid a claim altogether, it’s unlikely you’ll dodge one forever. But don’t worry, you’re not the first and certainly not the last person to deal with a claim from a disappointed customer. You can’t control every situation, so the best thing you can do is try to prepare for what you can. Preparing for the fact you’ll face a claim one day will give you a head start when you’re actually faced with one. Claims are intimidating, but proper preparation will make them less overwhelming. Don’t push a claim to the back burner. The worst thing you can do after you’ve received a claim is to put it off. It’s likely that your insurance provider details the

Read More »

Properly Incentivizing Your Employees for Growth

By David Stamper, NPI, Inc.’s President & CFO Your employees are the most valuable asset you have for your business. And the more motivated they are, the more productive they’ll be to help grow your business. Here are some ways you can incentivize your employees. Why Incentivizing is Important Properly rewarding your employees for their hard work is important for a number of reasons. First, it makes them feel like they are a valued member of the company. Employees that feel they are needed are more likely to contribute. That willingness to contribute also leads to better teamwork and collaboration. Overall, there’s sure to be a boost in morale when your employees feel as if they’re valued members of the team. Pay Benefits Money is a common incentive most business owners use. It can motivate both newer and longer tenured employees. You of course want to give adequate bonuses based on how long an employee has worked for you, quality of work, and likelihood they’ll stay with you. You can use either a one-time bonus or bump their salary permanently. If you can afford it, doing these annually will further motivate employees. Vacation Time As much as we may love

Read More »

The Hidden Benefits of Starting Your Own Business

By Sammi Marcellus, NPI, Inc.’s Recruitment Coordinator There are many clear incentives to starting your own business. More free time, no pressure from a boss, and being able to make more money are just a few of the benefits that attract people the most. But there are other pros to venturing out on your own as well. Here are some of the added benefits to running your own business. Build your own self confidence. You may find that as you start to grow your business, you’ll also start growing as a person. You’ll have to break out of your comfort zone a bit and strengthen your belief in your own abilities. It’s easy to doubt if you’ll be successful, but the more you improve, the bigger boost you’ll give yourself. Soon you might notice that speaking to new people or trying new strategies isn’t as scary as before. Your clients will also notice how confident you are, and they’ll be impressed by it! Make new connections. Going on your own sometimes means leaving your old social circles. But that’s not always a bad thing. Soon, you’ll start meeting new people, whether they be clients or fellow business owners. Building a

Read More »

Flipped Upside Down: What to Expect When Inspecting a Remodeled Home

By Jon McCreath, NPI, Inc.’s Technical Supervisor & Training Administrator Flipped homes are becoming more and more common on the housing market. Nearly 6 percent of all home sales in 2020 were from flipped homes, with many counties and states seeing continued increases. It comes as no surprise with the popularity of home remodeling shows and flipping becoming a popular choice for people looking for additional income. But they can oftentimes be troublesome for you and your clients. Flips Fraught with Issues Like professionally constructed homes, flips can have a variety of issues. Some of the most common involve structural defects, faults in the plumbing or HVAC systems, insect infestations, and improper wiring or other repairs. All of these can lead to a buyer racking up thousands of dollars in repairs on top of their already expensive purchase. Usually, first-timer flips have more problems, but rushed remodels are also notorious for flaws. As a flip project goes on, the investor will start losing money and might cut corners to try and break even. This comes at the expense of a future buyer. Legal Gray Areas Along with rushing a job, some flips may not have all the right paperwork. While

Read More »

Why You Should Add a First-Aid Kit to Your Toolbox

By Jon McCreath, NPI, Inc.’s Technical Supervisor & Training Administrator While on the job as an inspector, you’ll have lots of different tools with you. Each one has its own purpose so you can do an effective job for your client. Some of them are also designed to keep you safe. Before you head out for work, make sure you’re keeping yourself protected. Lowering Risk Inspecting a property can be a riskier business than most people think. Heights, air pollutants, and even animals mean you have to be alert at all times on the jobsite. The equipment that you use will help lower your chances of a risky situation ending poorly. One tool that you should incorporate in your practice is a first-aid kit. If you ever get injured while working, you should tend to it as quickly as possible. (Of course for more severe injuries, calling for medical assistance is the best route.) Don’t Be Overconfident If you consider yourself lucky and haven’t ever been injured while working, don’t let your ego make you careless. You may not think you need to carry a first-aid kit with you, but anything can happen. Close to 3 million workplace injuries happen

Read More »

Gearing Up for Tax Season

By David Stamper, NPI, Inc.’s President & CFO As we head into February, we move one step closer to that all important time of year– tax season. If you let out a small groan every time you hear those words, you certainly aren’t alone. It can be a headache to file taxes and be sure that you do it correctly. A small mistake or simply not getting your return in on time could cost you. Nearly 10 million people each year incorrectly file their income tax form. To avoid being one of that group and paying fines, get a head start! Know Deadlines To avoid panicking at the last minute and trying to get your taxes in order, make sure you know when you have to file. The dates will vary depending on your business structure and if you use the calendar or fiscal year. In the U.S.: For more information on your state’s tax deadline, check their tax division website here. In Canada: More information about Canada’s tax deadlines can be found on the government website. Keep Your Receipts Being a business owner means you’ll now incur a variety of expenses. Travel, tools, and additional training are all purchases

Read More »

The Top Qualities REALTORS Look for in Inspectors

By Kimberly Stevens, NPI, Inc.’s Marketing Coach As an inspector, you might already have an idea of the perfect client you want to work with. And when you get the chance to work with someone that fits it, it makes your job that much easier. The same holds true for your clients. Real estate agents have an idea of the inspector that they want to work with, and they always want to try and find the closest match. Good Communication You most likely prefer a client who is responsive, so it’s only natural that agents want the same thing from you. Agents handle multiple transactions each month and need to move quickly between each one. If the inspector they’re working with is hard to reach, it can delay the buying or selling process and result in a lost sale. While you can’t be available 24/7 running your business, do your best to promptly reply to agents. Set up your voicemail or consider a call center so that agents can leave you a message when you can’t answer the phone. If you plan on leaving town for a vacation, let them know ahead of time and set up your out of

Read More »

Another Dollar: How to Save Money While Growing Your Business

By David Stamper, NPI, Inc.’s President & CFO Correctly managing your finances is necessary to be a successful business owner, yet it isn’t always the easiest thing to do. Close to 80 percent of entrepreneurs fail due to poor money management. If you’ve never owned your own business before, you might have a million questions about how much to save and what’s the best use of your money. Luckily, you can get things sorted out with a few tips. Common signs you have a money problem. Figuring out that you’ve got a problem with your accounting will help you know the right steps to take. You’ll know right away when you run into a cash flow issue. If you’re struggling to pay for your expenses and finding that you’re dipping into your savings, you’re probably hemorrhaging cash faster than is sustainable. When you first start out, you might not turn a major profit as you get set up. But the important thing is to not let yourself get behind in accounting for every dollar that comes in and goes out. Don’t try to outrun your spending. At first, the simple solution to not having enough money coming in is trying

Read More »