Tag: business growth

Technologies That Are Innovating Home Inspections

April 25, 2023

By Jon McCreath, NPI, Inc.’s Training Director The home inspection industry is a far different animal than it was just a decade ago. With new toys and tools designed to provide more thorough and precise services, home inspectors have the potential to elevate their product to higher levels than ever before. While adopting new technology can be viewed as intimidating or overly expensive compared to the value added to a single inspection, home inspectors should consider how much these tools can separate themselves from their competition. Many trending home inspection tools not only add increased accuracy to their inspection reports, but they can cut down on the time it takes to perform an inspection considerably. As any small business owner knows, additional time means more opportunity to market or book additional jobs, leading to more revenue. Read on to learn more about some of the advanced, industry-changing tools that every home inspector should consider adding to their toolset. Drones, Robots, and ScopesThe first major category of tools that can elevate a home inspector’s value are those that offer increased access and mobility. Tools like aerial drones and crawling robots give home inspectors the ability to view areas that were previously

5 Ways that Blogs Boost Your Small Business

March 7, 2023

By Michael Trimble, Content Marketing Coordinator The internet is a wonderful, terrifying place at times. In an age where any fact is available at your fingertips in a moment, we’ve all dove down a rabbit hole and become an “internet expert” at some random topic. What you may have noticed are the encyclopedia-like libraries of information found on blogs. More and more, businesses are investing into blogs, informing and entertaining their audiences with these dedicated monthly, weekly, or even daily articles. Today, blogs are everywhere, but why have they become so standard? Let’s discuss the benefits that blogs bring to small businesses. Blogs Attract TrafficFor many businesses, jobs and clients can be largely generated through personal relationships and referrals. Those interactions are great, but businesses that excel in just face-to-face marketing could be missing out on a lot of business if they neglect their website and social media. An attractive, informative, and user-friendly website will draw in new clients organically, and blogs can build upon that organic traffic. The numbers don’t lie. According to Hubspot, a leading voice in marketing and sales, businesses that utilize blogs receive 55% more visitors to their websites than businesses that do not. If you’re

When Is The Right Time To Hire?

February 21, 2023

Every small business owner or entrepreneur needs to develop a system for conducting business that works for them. For some, this comes naturally! They know the right things to say, they’ve connected with the right people, and they know how to develop relationships. For others, their business has to be built up through plenty of trial and error. Running a small business solo can be incredibly rewarding—at the same time, incredibly demanding. The best way to handle these mounting demands (and to manage your sanity) is to finally expand your team. With a co-pilot at your side, your small business can reach new heights and expand beyond what you ever imagined! But when do you know the time is right to hire? Here are a few signs that say you should hire sooner rather than later. 1. Your Are Turning Down New BusinessThis one may seem obvious, but if you’re reaching the point where you can’t keep up with the demands of your business, you need to make a hire asap. Successful entrepreneurs should be able to anticipate this situation and be able to make their hires before they reach their breaking point. However, sometimes business can accelerate beyond expectations

How To Show Appreciation To Your Clients

February 14, 2023

By Michael Trimble, NPI, Inc.’s Content Marketing Coordinator Business owners wear a lot of hats. They need to be an expert in their field and provide great service to remain competitive. However, many entrepreneurs may not realize how important it is to foster relationships. Businesses survive and thrive based on the development of ongoing relationships. Just as you innovate and improve upon your services, client appreciation should be a constant focus for improvement. Some people have little trouble with building relationships. However, many entrepreneurs are more detail-oriented and analytical in their personality types. While everyone knows that it is important to show appreciation, some might struggle with finding the best way to show it! To get the ball rolling on developing your own client appreciation strategies, here are a few well-tested methods that have produced positive results. Make Your Message Handwritten While not appropriate for every message, entrepreneurs that follow up after jobs with handwritten notes on occasion will stand out from the crowd. Society has shifted to less personal forms of communication. Email and social media are valuable tools for instant communication, but these channels can make conversations feel too general. Relationships are much more difficult to build with

The Secret To Employee Retention

February 7, 2023

By Kimberly Stevens, NPI, Inc.’s Marketing & Business Coach Any good business manager will be able to tell you that the key to real success is a strong team. It is difficult to find a good support system, so when you’ve finally secured reliable partners that perform their jobs well, there is a new challenge to overcome. Employee retention has become more difficult than ever in recent years. In 2021, the “Great Resignation” sent companies scrambling as they attempted to recover from record-high “quit” rates. Standards of workers have raised since then, and PEW researchers cite a laundry list of reasons that employees have decided to leave in a recent study. The secret to keeping your best employees on your team is simple: give them a reason to stay. Understand what your workers want, and show them that working for you is a great way to achieve those goals. Pay Your Employees More The most straight-forward technique to retain employees is to simply pay your workers more to reliably show that their value is recognized and their time is appreciated. This tip likely isn’t a surprise, but business owners should give this option serious consideration when it’s available. According to

How Time Management Can Unlock Your Hidden Potential

January 31, 2023

By Jon McCreath, NPI, Inc.’s Technical Supervisor & Training Administrator Small business owners have a lot on their plate. As a home inspector, for example, owners are frequently one part inspector, one part marketer, one part continuing education instructor, and one part bookkeeper (just to name a few responsibilities). Naturally, it can be easy to feel spread thin at times, with different tasks and projects constantly vying for attention. To survive, small business owners need to learn how to become organized and manage their time well – it’s as simple as that. Still, building your time management capability is a constant process. Reconsider these strategies to improve how you run your business and raise the ceiling of your potential. Why Should You Improve Your Time Management?For some people, the benefits of improved time management are obvious. They might struggle to meet deadlines and frequently double-book their meetings. Still others might feel that they have a system they like in place – they just have too much to do! However advanced your time management skills might be, there is always room for improvement and evaluation. Through a frequent time management “self audit” you have the opportunity to improve your productivity at

Upgrading Your Social Media Marketing With Videos

January 17, 2023

By Stepha Vesper, NPI, Inc.’s Senior Communications Strategist As small business owners, the importance of a strong social media presence cannot be overstated. Now more than ever, videos are dominating the social media marketing space. The types of videos consumers prefer follow a few trends, but their importance has steadily grown. According to social media marketing experts at Wyzowl, 92% of marketers consider video the most important part of their marketing strategy. If videos aren’t currently part of your social media marketing plan, now may be the time to consider incorporating this powerful engagement tool. Why Videos Are So Successful On Social Media There are many reasons why videos have become a priority to marketers, but the main reason is how much engagement videos draw in comparison to graphics, articles, or other types of social media content. With that increased engagement, your posts will see a dramatic growth in their marketing reach as platforms push your posts out to a larger audience. Engagement occurs any time a post receives a like, is shared, or receives a comment. According to Twitter, tweets that include videos attract 10 times the engagement of tweets without them. These findings are unsurprising, as strongly constructed

Developing An Inspection Process That Works For You

January 3, 2023

By Jon McCreath, NPI, Inc.’s Technical Supervisor & Training Administrator Every successful entrepreneur finds a process that works for them. Certainly they take note of the proven strategies that work in their industry, and they adjust their approach when they come across new ideas. For someone just starting out in their industry, this also means plenty of trial and error. While you develop your own routine for running your business, one of the best habits you can work to gain is becoming organized. There is a wealth of information out there for how to do this as a small business owner, or even as a person in general. For example, keeping a to-do list, removing unnecessary clutter in your workplace, and keeping a strict schedule all work wonders to increase a sense of accomplishment throughout your day. However, anyone who has worked in the property inspection industry knows that there is a lot to juggle as a home inspector. As we discuss some recommended processes that have proven to work in the inspection industry, remember this disclaimer: Do not be afraid to tweak these strategies to fit your own style! The main takeaway should be to find your routine and

Flat vs. Tall: What’s The Best Organizational Structure For Your Small Business?

November 29, 2022

By Michael Trimble, NPI, Inc.’s Content Marketing Coordinator As your small business grows into a not-so-small business, you will have to make new decisions as a business owner. You have hired great people who are helping your business reach new heights, but as your team expands, so do your responsibilities as owner, manager, HR representative, you name it! Before drowning in your expanded duties, consider how you can organize your business to run as effectively as possible. In the business world, the two most popular forms of organizational structures are the Flat structure and the Tall structure. Both have their strengths and their weaknesses, and determining which style is best for you can depend on a number of factors. From your personality and leadership style, to your industry and company size, here we will break down the differences to help you determine what structure is best for you! FlatFlat organization structures might also be called a “Short” organization structure. This style consists of employees all working at (more or less) an equivalent level in regards to decision-making, idea-sharing, and total investment in the company, all reporting to the owner. You could imagine this sort of structure as two-tiered, with the

How to Make the Most Out of Your Indeed Job Ad

November 15, 2022

By Stepha Vesper, NPI, Inc.’s Marketing Communications Specialist Making new hires is always an exciting venture. Either your business is growing, or you’re ready to fill an important vacancy to satisfy a need. In this position, it is important to know how to hire right and make the best use of the tools at your disposal. In the inspection industry, it can be difficult to find qualified individuals to add to your team. We have found that personal referrals from industry professionals (such as real estate agents or other inspectors) tend to result in the most successful hires. But when these contacts aren’t providing many leads, it may be worth trying Indeed. Indeed is a popular job-finding platform, recording over 250 million unique visitors each month, and hosting over 150 million resumes. With such impressive traffic, Indeed provides a great opportunity to get your job ad in front of a large audience. However, there are a few things to consider to ensure you get the most out of your investment with Indeed. Screener QuestionsA frequent experience that employers can have when working with Indeed is a barrage of applicants. Too many options are better than too few options, but many

Why Now Is A Great Time To Franchise With NPI

January 30, 2024

Opening up a small business requires boldness and a willingness to think big, but the most successful entrepreneurs tend to have their pulse on the current trends and projections of their selected industry. In an industry like residential and commercial property inspections, it makes sense to track the health and activity of the local real estate market before making major investments. While recent housing struggles might tempt some to delay franchising in property inspections, encouraging real estate projections and the challenges of solo operation paint a different picture. Here’s why now might be a strategic entry point: Housing Market Projections for 2024According to the most recent housing market projections from Forbes, 2024 projects a rebound from 2023’s real estate woes. Declining mortgage rates predict a much-needed rise in inventory. While improved affordability may arrive later in the year, these trends signal a recovering market. While healthy real estate markets benefit property inspections, solo businesses often follow a boom-bust cycle. They launch during hot markets and struggle when things cool. Conversely, inspectors who weather tough times gain valuable experience and client relationships. When the market rebounds, they are perfectly positioned to dominate. Considering this cyclical nature and the time required to

Marketing Insights: How to Use a Powerful Testimonial

January 23, 2024

By Zach Vesper, NPI, Inc.’s Senior SEO & Marketing Strategist Beyond developing a great product or service, the biggest challenge small businesses face is gaining their audience’s buy-in to their message. Eye-catching graphics and memorable slogans can help your business stand out to potential clients, but people are naturally skeptical. You claim your service is the perfect solution, but how can they be sure? They might wonder if you’re exaggerating or, as a business owner, simply trying to present yourself in the best light. The key to overcoming this hurdle is building trust. While there are various ways to achieve this, testimonials offer a powerful tool. However, not all testimonials are equally effective. By leveraging strong testimonials and applying the right strategies, business owners and marketers can effectively build that essential trust. What is a Testimonial?For those unfamiliar with the term, testimonials are statements about a person, business, product, or service made by someone independent of the subject. In the small business world, these are most easily recognized as reviews. Reviews are crucial for growing businesses, not only for their impact on SEO and online visibility, but also for their persuasive power. As mentioned earlier, any information your business marketing

Using Your Unique Background to Make Your Business Stand Out

January 16, 2024

By Michael Trimble, NPI, Inc.’s Content Marketing Coordinator Small business owners and entrepreneurs are trailblazers, carving their own unique paths in life with unexpected twists and turns. When marketing their small businesses, however, entrepreneurs often shy away from highlighting the more eccentric details of their backgrounds. This, however, could mean missing out on opportunities to make a splash in their market. Making yourself recognizable and memorable takes effort and planning, essential for any business owner seeking to make an impact. With this goal in mind, owners can actually leverage their unique backgrounds in their marketing to stand out from the crowd. If you’re considering this tactic, here are a few things to consider to strike the best balance: Some Backgrounds Are AssetsEntrepreneurs often transition into becoming business owners after careers in other fields. While utilizing these previous professions to stand out in a new industry can be beneficial, understand that a recognizable profession isn’t always well-liked. Each year, Gallup polls the US on their perception of the most honest and ethical professions, helping to create a picture of the careers with the best public image. According to Gallup, nurses, doctors, and high school teachers are some of the most well-regarded

How to Be More Productive

January 9, 2024

By Michael Trimble, NPI, Inc.’s Content Marketing Coordinator If you’re anything like me, at the beginning of every year you tend to make a lot of resolutions for the new year. Eat better, get more sleep, read more books, and hit the gym – the goals I set for myself at the beginning of the year are usually pretty ambitious and widespread. Unfortunately, I have to admit that my track record of seeing those resolutions through to the end of the year tends to not be so great. Too often, other responsibilities pile up, new tasks or interests take priority, and I find myself feeling not all that productive around December 31st. In the workplace, most people would jump at the opportunity to accomplish a bit more each day, and depending on your industry, finding ways to push more projects across the finish line can be the key to taking your business to the next level. To discover some of the best strategies and tips to improve productivity this year, I decided to poll the NPI Corporate Office for their best advice! Make a List, and Check It TwiceRecommended by Celeste Black-Harr, Recruitment CoordinatorWhen speaking with Celeste, one of our

The Benefits of Going to the Annual InVision Conference

January 2, 2024

By Stepha Vesper, NPI, Inc.’s Senior Marketing Communications Strategist Every year, the National Property Inspections home office hosts its annual conference, inviting professional property inspectors from all across North America to gather in Omaha, Nebraska with the intent to network, learn about the latest happenings within the industry, and celebrate the past year’s achievements. While it’s a great time to reconnect and catch up with one another, the InVision Conference is also planned with adding direct value to your business in mind. If you haven’t been to the InVision Conference or if you’re interested in learning more about what to expect, here are a few takeaways you can look forward to! Discover Opportunities to Expand Your BusinessWhether you’re curious about adding a new service to your business or you’d like to partner with a nationally recognized vendor, the InVision Conference offers opportunities to meet with representatives about potential partnerships. In 2023, the InVision conference featured booths and speakers from Thumbtack, ISN (Inspection Support Network), Guardian, MFD Home Certifications, AirAdvice, Inspector Cameras, Fixle, Sporecyte, Scarpello Consulting, and Secure24. Our team does their best to provide a slate of high quality vendors like these every year at the annual conference. If you’re

Employee Milestones Worth Celebrating

December 26, 2023

By Stepha Vesper, NPI, Inc.’s Senior Marketing Communications Strategist As the year draws to a close, we naturally reflect on achievements, challenges, and triumphs. Recognizing personal and professional accomplishments is crucial for growth, and if goals weren’t met, the year’s end offers a prime opportunity for future planning. Business owners, responsible for managing and inspiring employees, should celebrate both company and individual milestones to foster a driven and collaborative work environment. While acknowledging accomplishments is vital for employee retention, creative ways to celebrate don’t always come easily. Here are some often-missed opportunities to show your team appreciation: Types of Milestones Worth CelebratingNot all milestones require earth-shattering career shifts. Several everyday moments offer managers a chance to recognize hard work, creativity, and innovation: Individual Milestones: Team-wide Milestones:Celebrate team-wide achievements to build morale and camaraderie. Depending on your industry and structure, individual roles might blur, but acknowledging shared wins is vital. Company Achievements:Don’t overlook celebrating company-wide milestones. Reaching significant business anniversaries, exceeding targets, developing new products/services, or receiving media recognition are all opportunities to showcase collective effort and its tangible impact. Celebrate reaching revenue goals, launching new offerings, or media features to further motivate and engage your team. Doing so reinforces that

National Property Inspections Franchisee Spotlight: Chris Harr

December 19, 2023

In our Franchisee Spotlight series, we like to take some time to recognize the efforts of some of our most outstanding franchises. Every year, we partner with new inspectors and seasoned professionals seeking extra support to take their businesses to the next level. While our marketing, technical support, and national accounts all work together for ongoing assistance, we think that one of the most impactful resources our partners gain when joining the NPI family is access to some of the best business owners in the inspection industry. Today’s feature is Chris Harr and his team from NPI Columbus SE: our 2023 Franchise of the Year. Veterans of the industry, the Harr Team has served Central Ohio since 2002, and in that time, they have established themselves as consummate professionals. They are prime examples of NPI’s core values–Honesty, Integrity, and Professionalism. The Harrs are true mentors, and we’re always excited to see what new strategies their team discovers. With that said, let’s discuss who the Harrs are and what makes them stand out. Chris Harr pictured with his sons Jake and Will at the 2023 InVision Conference Awards. NPI Columbus SE & the Harr FamilyFounded in 2002, NPI Columbus SE has

How To Break Into A Male-Dominated Industry As A Female Entrepreneur

December 12, 2023

By Celeste Black-Harr, NPI, Inc.’s Recruitment Coordinator The glass ceiling is a concept that describes an invisible barrier that limits advancement in the workplace for certain groups. For women who look to find a foothold in male-dominated industries, working to overcome stereotypes can make glass ceilings feel very real. The great thing about the glass ceiling metaphor, though, is that glass begs to be shattered. Breaking into a male-dominated industry as a female entrepreneur can feel daunting, but underrepresented voices who build a platform in their industry have an opportunity. They will not only benefit those that follow in their footsteps, creating a more accessible pathway in the future, their unique background and perspectives will also benefit the entire industry. Of course, if finding success in a male-dominated industry was easy then everyone would do it. While every industry has their own unique quirks and obstacles, there are a few considerations that are particularly worth taking into account for female entrepreneurs getting ready to break through. Find A Functional Support SystemReliable contacts are important to establish for anyone entering into any industry, but identifying these people are even more important for women who are looking to establish themselves in a

What Is The Benefit Of The Name National Property Inspections?

December 5, 2023

By Michael Trimble, NPI, Inc.’s Content Marketing Coordinator When starting a new business, entrepreneurs work hard to create a clear plan for growth. While there are many exciting things that come with establishing a business’ processes, brand image, and marketing strategy, owners tend to spend a lot of their energy early on avoiding common pitfalls. One of the most important pitfalls to avoid, of course, is choosing the wrong business name. Names are hard, whether you’re naming a new business venture or your child. For many entrepreneurs, launching a new business is very similar to having a new baby, as they work through the trials and tribulations that come with learning to operate in a new industry. While a person’s opportunities may not be markedly different whether they were named John or Albus, a business name can mean the difference between success and failure. National Property Inspections is a tried and tested name in the property inspections industry, which means inspectors that partner with NPI can see benefits prior to performing even a single job. To get a better idea of why National Property Inspections works so well in its industry, let’s first review what is important when choosing a

Hold The Phone: How Do You Turn Price-Shoppers Into Paying Clients?

November 28, 2023

By Kimberly Stevens, NPI, Inc.’s Marketing & Business Coach As a small business owner, getting your phone line to start ringing can sometimes be a difficult task, but once those prospective clients’ calls begin to roll in, that doesn’t always mean you’ll be booking inspections right and left. Often, a lack of conversions can be due to the fact that while some people might make an inquiry, many would-be clients are likely to get a second, third, or even fourth opinion on their search for the best price (or in other words, the lowest price). Marketing experts over at First Insight break it down by explaining that all businesses are battling the top two deciding factors for consumers: price and quality. The best business owners endeavor to offer a product that is uniquely valuable to their clients, something that goes above and beyond their competition, hoping to become the obvious preferred option. If an entrepreneur has confidence in their product but they aren’t closing the deal, then the problem lies in their ability to explain their product or service’s strengths, leaving potential clients to default to price as the deciding factor. This situation can be incredibly frustrating for owners who