How to Ethically Refer Repairs
As a home inspector in an evolving industry, sooner or later you’ll probably be faced with the question of whether to refer your clients to qualified contractors who can repair the issues you find. Home inspectors used to not deal with this question at all—many worried (and many still do) about the liability involved, as […]
Why You Should Consider Using a Call Center
By Zach Vesper, NPI, Inc.’s Marketing & SEO Specialist This might seem like a familiar situation: you’re out on an inspection, and while talking to your client, your business phone rings. Now you have a dilemma—do you risk looking unprofessional by stepping away from your client to take the phone call, or do you ignore […]
What Does NPI’s National Accounts Department Do?
By Kenn Garder, NPI, Inc.’s National Accounts Manager At NPI, we continue to support our franchisees long after they leave our Omaha training academy. Not only do we continue to offer advice, marketing coaching and general guidance, we also help you land paid inspections. Here’s how our National Accounts Department helps refer our inspectors commercial […]