Your 5-Step Guide to Handling Customer Complaints
By Zach Vesper When you’re running your own business, it’s inevitable—there are some people you just can’t please. To make things worse, these customers are almost three times more likely to leave you a review online than happy customers who had a great experience. As scary as they seem, bad customer reviews have their place […]
Global Property Inspections Franchisee Spotlight: Greg Mathias
Global Property Inspections’ Franchisee Spotlight recognizes our most innovative and successful GPI and NPI franchises. By sharing their stories, helpful tips and lessons learned, every franchisee can learn what it takes to grow their business. For our March spotlight, we’re proud to feature Greg Mathias of Lloydminster, AB. Greg bought his GPI franchise in 2009. […]
Why It’s Important to Diversify Your Business
By Bill Erickson Let’s say you just heard about a great stock you want to invest in. It’s such a great buy, in fact, that you’re planning on putting every last cent you have into it. You go to talk with your financial advisor, and what do you think he says? He tells you that […]