How to Hire Great Employees

By Roland Bates, NPI, Inc.’s Founder & CEO Great training. Great opportunity. Great compensation. They don’t mean much if you don’t start with a good hire. It surprises me how little time and effort many small business owners put into finding and training good employees. Can you imagine our NPI/GPI franchisees hiring an inspector and […]

How to Handle Criticism

By Roland Bates, NPI, Inc.’s Founder & CEO Take a second and imagine the world’s best restaurant. It’s been voted on and they have their “World’s Best Restaurant” plaque proudly displayed for all to see. Guess what? Every day and without fail someone will say the potatoes are too salty, someone will say it’s too […]

Leverage Your Gifts and Talents to Stay Motivated

By Kimberly Stevens There’s a good chance that you have untapped potential and you may not even be aware of it. While most skills can be learned, most of us are given gifts that come easily and that we feel passionate about. Some gifts are innate; they come naturally. But you can learn skills that […]