How to Make Time for Social Media
By Stepha Vesper, NPI, Inc.’s Marketing Communications Specialist As a small business owner, you probably feel pretty rushed. You want to be sure that anything you do will be worth it in the long-run so your business can thrive. We can tell you with confidence that social media is definitely worth the manpower, but how […]
Your 5-Step Guide to Handling Customer Complaints
By Zach Vesper When you’re running your own business, it’s inevitable—there are some people you just can’t please. To make things worse, these customers are almost three times more likely to leave you a review online than happy customers who had a great experience. As scary as they seem, bad customer reviews have their place […]
4 Quick Tips for Making the Most of Small Business Social Media
By Stepha Vesper, NPI, Inc.’s Marketing Communications Specialist As a busy small business owner, it’s easy to let social media slip off your radar. But with consumers spending up to 53% of their online time browsing social media sites, carving out a slot in your schedule for posting can mean broadening your reach in ways […]